Privacy Policy

App Name: Seda Send (Driver)

Last Updated: June 23, 2026

1. Introduction

This Privacy Policy explains how Seda Send (Driver) collects, uses, and protects your information when you use our driver application for shipment and delivery services.

2. Information We Collect

Personal Information (name, phone number, email address)
Identity Verification Data (national ID, driving license, vehicle documents)
Location Data (real-time GPS tracking during active deliveries)
Vehicle Information (car/motorcycle details, plate number)
App Usage Data (activity logs, performance metrics)
Delivery Information (pickup and drop-off locations, shipment details)

3. How We Use Your Information

To assign and manage delivery requests
To track shipments in real time
To calculate earnings and payments
To verify driver identity and ensure platform safety
To improve app performance and service quality

4. Sharing of Information

We do not sell your data. We may share your information only with:

Customers receiving deliveries (limited tracking information)
Internal operations and logistics systems
Payment processors and financial services
Legal authorities when required by law

5. Location Data

The app collects real-time location data while you are online and delivering orders. This is required for navigation, tracking, and customer updates. Location tracking may continue in the background during active shifts.

6. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

7. Data Retention

Driver data is retained as long as the account remains active or as required by law.

8. User Rights

Drivers may request access, correction, or deletion of their personal data by contacting support.

9. Background & Verification Data

Identity and verification documents are used strictly for onboarding and safety purposes and are stored securely.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected in the app.

11. Contact Us

For any questions regarding this Privacy Policy, contact:

Email: support@sedasend.com