Privacy Policy

App Name: Seda Send (User)

Last Updated: June 23, 2026

1. Introduction

This Privacy Policy explains how Seda Send (User) collects, uses, and protects your information when you use our mobile application for shipment and delivery services.

2. Information We Collect

• Personal Information (name, phone number, email address)
• Location Data (to enable delivery tracking and pickup services)
• Device Information (device type, operating system, app usage data)
• Shipment Information (pickup and delivery addresses, package details)

3. How We Use Your Information

• To process and deliver shipments
• To provide real-time delivery tracking
• To improve app performance and user experience
• To communicate with users regarding orders and support

4. Sharing of Information

We do not sell your personal data. We may share information only with:

• Delivery drivers and logistics partners
• Payment service providers (if applicable)
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6. Location Data

Location services are required for accurate pickup and delivery tracking. You may disable location access, but some features of the app may not function properly.

7. Data Retention

We retain user data only as long as necessary to provide services and comply with legal obligations.

8. User Rights

You may request access, correction, or deletion of your personal data by contacting our support team.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@sedasend.com